Gutter Shutter Gutter Protection System Dacula, GA
Challenge
This customer in Dacula, GA noticed her gutters were old (she guessed they were probably about 20 years old), were not filtering water correctly. Some issues she was experiencing were: the gutters were old, and malfunctioning. The water seemed to miss the gutters all together and was causing erosion to the flower beds below her gutters. This began to make her worry about what damage could happen to her foundation or the fascia on her home if she did not correct her gutter protection issues sooner rather than later.
This customer called us after reading online reviews of our company. She had other quotes but, did not seem 100% comfortable with any other company that had been out to her home. She reached out to Gutter Shutter due to the amount of 5 star reviews we had on Google. On the day of the appointment with us, our gutter design specialist, Karl showed up spoke with the customer and asked for her to point out her main area of issues. While doing his inspection of her home, the customer walked the property with Karl and pointed out the areas that were most concerning to her. Karl made notes of all her concerns and once he was done with his inspection offered to her that the Gutter Shutter all in one gutter guard protection system would be the best for her home. The customer went over what all the Gutter Shutter Guard system had to offer, how it was different from other gutter protection options and decided it was the best option for her home. She was also extremely happy that she could choose which color of gutter best suited her home.
Solution
On the day of installation: Jose, our foreman, reached out to the customer to let her know the crew was on their way and would make sure to let her know when they were on site. They got to her home, introduced themselves and assured her they would communicate with her throughout the day as to the work they were doing.
The Gutter Shutter Gutter Guard all in once system was installed on her home without any issues. Jose was able to reassure the customer that there was no damage done to her fascia board and the erosion on the ground, luckily, was just mulch and soil that had been washed away by the heavy amounts of rain that were not filtering through the gutter. He was able to provide her with peace of mind. Jose also reminded her of Gutter Shutters lifetime warranty of the Gutter Shutter Gutter Protection system which includes a lifetime warranty against pull away and clogging. The Gutter Shutter Gutter guard system also offers a paint warranty for 20 years. We use a factory-baked enamel paint finish that is warrantied to not chip, flake or peel.
Another customer in Dacula, GA with a lifetime of peace of mind - at least when it comes to her gutters.